1/07/2007
Our Bathroom is Fucked
11:00pm - Megan notices a drip coming from the ceiling in our bathroom. I say, "Well, I'll call the apartment manager in the morning."
11:30pm - I notice that there are now two drips, and the paint on the ceiling is starting to bubble. I go upstairs and knock on the door. The guy that lives above us isn't home. I call the apartment manager on the "24 Hour Emergency Line", and leave a message about what's going on. I also call the owner and leave a message on his voicemail about what's going on.
12:30am - Water is now coming in pretty hardcore from the ceiling in the bathroom, I open the linen closet next to the bathroom and brown water pours out all over me. Meg and I empty the cabinet and put down towels. I go back upstairs and bang on the door for ten minutes, just to make sure he's not home. I leave a note with my name and phone number, telling him to come down and get me no matter what time he gets home.
2am to 6am - I set my alarm to wake me up every hour so I can empty the pitcher and squeeze out towels.
7:30am - I wake up to the sound of pouring water. I spring into action, moving even more stuff. Megan I empty my shelves in the bedroom that have all of my LPs and music gear. I call the apartment manager and owner again and leave messages. I go upstairs and the guy still isn't home. I can hear the fire alarm going off and the sound of shooting water.
8:15am - I've had it and call the fire department. I tell him what's going on and they say they'll be right there.
8:25am - Dallas Fire and Rescue shows up. I let them in my apartment and show them the damage thus far. I explain that I can't get in contact with either the apartment manager or owner, and the guy upstairs isn't home, and I have no way to contact him. They say, "We'll take care of it."
8:30am - I call both the apartment manager and owner and leave messages telling them that I had to call the fire department and they're going into the apartment.
8:35am - They break down the door of the upstairs apartment.
8:40am - They come down and tell me they shut the water off, that it was a busted pipe and that there's about an inch and a half of water on the guy's bathroom floor and his carpet is soaked. It was the hot water so there was a haze of steam and I would assume everything the guy owns is ruined.
9:00am - The firemen wrap it up, telling me they tried to put the guy's door back together as best they could. I ask if they have any paperwork I need to sign or something I need to give to the apartment manager. The captain tells me that there's nothing I need to do, that the owners will have to go downtown and fill out some paperwork. I thank them, they pile in their fire truck, and go home.
9:30am - I go to work. As of now, I haven't heard back from ANYONE. It's 10:30am, eleven hours after my original call. What if the building had been on fire? Anyway, as you can see, the ceiling in our bathroom is totally ruined. I really hope they can fix it in a reasonable amount of time. I guess Meg and I should start looking for a new place.
More pictures are here.
UPDATE: As of 5pm I haven't heard from either the apartment manager or owner, but the guy who lives above us came home. His name is Micheal and he apologized profusely for fucking up our bathroom. Megan told him it was no big deal... it's not like it's his fault. He gave us his cell number for future reference.