8/03/2008
Best Customer Service Story Ever
Rarely do I repost news stories, but this one is far too good to pass up.
From today's Florida-Times Union:
Man dials 911 for sandwich emergencyI would like to encourage everyone to throw their Subway sandwiches in the garbage. I would eat deep fried packing peanuts before I put Subway in my mouth.
By Paul Pinkham, The Times-Union
A hankering for special sauce at his neighborhood Subway led a Jacksonville man to dial 911 - twice - after the sauce was left off his spicy Italian sandwich.
Reginald Peterson, 42, told officers he called the emergency number so he could have his subs made correctly, according to a police report. A few minutes later, he dialed 911 again to complain the police weren't arriving fast enough.
Peterson walked into the Arlington sandwich shop about 7:45 p.m. Thursday and ordered two subs - a spicy Italian with everything and a chicken breast. When he discovered the spicy Italian didn't have sauce, he demanded that it be corrected, according to a police report.
Employees told police the burly construction worker became belligerent while a sandwichmaker was working on his order, then went outside to call 911 "so that the police could have his sandwich made to his specifications," the report said.
"We put everything that he asked for on it, and he comes back hollering at everyone," said one employee, who wouldn't give her name because of company policy. "He was mad because we didn't put any sauces on it."
The store manager was so alarmed that he locked the store while Peterson was outside and called police himself, using a non-emergency number.
When officers showed up, they said, they attempted to calm Peterson and explain the proper use of 911. Those efforts failed, and he was arrested on a charge of making false 911 calls. He has prior convictions for burglary, battery and disorderly intoxication.
He couldn't be located Saturday for comment .
As for the sandwiches, Peterson instructed officers to throw them in the garbage.
Ya'll Motherfuckers Said What?:
Post a Comment